Consumer law Essay Example | Topics and Well Written Essays - 2000 words

Consumer law - Essay Example As a general rule, the goods sold must â€Å"meet the standard that a reasonable person would regards as satisfactory, taking into account any description of the goods, the price and all other relevant circumstances†.1 By quality of goods, the intent of the law is to include not only the appearance and finish of the goods but also their durability and safety. The sales of Goods Act of 1979 so provides that a seller must only sell goods that conforms to its description and the failure of the seller to meet the requirements of the standards set would result into a liability on the part of the seller. Note that even tiny defects that could have gone unnoticed both by the seller and the consumer at the time the goods were sold are considered as non-compliance to the standards of the goods sold and shall be considered as a ground to impose liability on the part of the seller, should the consumer demand for such. However, where the goods are sold as â€Å"shop-soiled† or as damaged goods and the seller openly declares such damage, the seller shall not be held liable for non-compliance with the standards of goods sold. The goods must therefore be as described2. Aside from the standard of goods sold which must be satisfied, the goods must be fit for its purpose. According to the Supply of Goods and Services Act of 1982, the goods must be fit for any particular purpose mentioned by the seller to the buyer. For instance, where the seller purports to sell a pair of climbing shoes, such climbing shoes should be fit for the purpose and will not break easily from the rigors of mountain climbing. Where the goods do not perform as the seller claims it would, then we can say that the goods does not match its description not just in its physical appearance but also in its capabilities. In our hypothetical case, Lil bought a pair of shoes from â€Å"tuffstuff† and wore them on a hill-walking holiday. By the end of the holiday, the shoes

Investors in People Essay Example | Topics and Well Written Essays - 3250 words

Investors in People - Essay Example a business whose focus seems mainly to be on the external people, their clients/members, to provide a haven from the everyday stressors. The business selected was Fitness First. As the leader in the leisure industry, Fitness First's staff focuses on quality services in order to take care of the members. Employees work so that members can take care of themselves and recuperate from the stressors of daily life. Perhaps by implementing Investors in People, the largest health club operator, which caters to people can also provide cater to their people (employee) and reach its objective more effectively. Hence, the focus of this project was to evaluate how the Investors in People Standard, can be useful to an organization, Fitness First UK, and to evaluate the changes, advantages and disadvantages and possible problems. Objectives of the Research The objectives of this research included: -To critically review the literature on Investors in People, or the Standard, companies that use, and the implementation of the Standard to Fitness First and similar organisations -To identify the strategies in implementing the Standard with Fitness First UK's policies -To find the result of investing in the people who take care of people as an occupation -To investigate the possible impact of the necessary changes, acceptance and rejection of staff,management, clients, and vendors when incorporating change -To monitor employees' motivation and attitude via training, benefits, empowerment,etc. -To examine management's role (this will even involve training managers) -To discover, implement, examine, and find the results of the planning, learning, anddevelopment to achieve organization's objectives as... Fitness First UK's employees work hard in order that client scan recuperate from the stresses of daily life. Perhaps by implementing Investors in People, the largest health club organization, which caters to their external people (clients) can also provide cater to their internal people (employee) and reach its objective more effectively. Hence, the focus of this project was to evaluate how the Investors in People Standard, can be implemented the current policies of Fitness First UK. The Investors in People Standard, or the Standard, provides a framework for organization to follow. However, the framework is kept open and flexible so that organisations can adjust and customize to meet its needs. Based on the actions of the planning cycle, the Standard's guidelines are to Plan, Do, and Review. It is not strictly structured in order that organizations can implement the Standard in the way that is best. This makes sense and is highly effective because each organization and its people are extremely unique. Investors in People UK list their framework: Scutt (1998) lists, "The current Director, John Layne, joined Airline Operations during 1994 and quickly identified the need to improve its business performance, customer service, and reduce costs.